Frequently Asked Questions

1. How do I know which formula is right for me?

The best formula depends on your individual pattern of imbalance, not just your symptoms. Two people with the same symptom may require completely different formulas. If you are unsure which product is right for you, we recommend scheduling a consultation or contacting our team for guidance.

2. Do I need to visit your clinic in person?

No. We work with clients throughout the United States and around the world through virtual consultations.

3. How do you evaluate clients remotely?

Traditional Chinese Medicine uses several diagnostic methods, including observation, questioning, listening, and pulse assessment. Since most of our clients are located throughout the world, we use detailed health questionnaires along with tongue analysis, symptom patterns, and health history to evaluate each individual.

We may ask for clear photos of your tongue, eyes, face, hands, nails, or other areas when appropriate. Tongue analysis is one of the most important diagnostic tools in Traditional Chinese Medicine and provides valuable information about digestion, circulation, organ function, fluids, heat, cold, and overall balance within the body.

4. Why is tongue analysis important in Traditional Chinese Medicine?

The tongue is considered a reflection of the body's internal condition. The color, shape, coating, moisture, and markings on the tongue can provide important clues about patterns of deficiency, excess, heat, cold, dampness, and stagnation.

Tongue analysis allows us to gather valuable information even when clients are located far away and cannot be examined in person.

5. Can I take Chinese herbs with prescription medications?

If you are taking prescription medications, we recommend consulting your physician and informing us of all medications and supplements you are currently taking. In many situations herbs and medications can be used together appropriately, but individual circumstances vary. Never discontinue prescribed medications without consulting your healthcare provider.

6. How long does it take for herbal remedies to work?

Every individual is different. Factors such as age, overall health, severity of the condition, lifestyle habits, and how long symptoms have been present all influence recovery time.

Some people notice changes within days, while long-standing imbalances may require several months of consistent support.

7. How do I take and store the herbal pills?

Store herbal pills in a cool, dry place away from direct sunlight, heat, and moisture. Always keep the bottle tightly sealed when not in use.

Follow the dosage instructions on the label unless otherwise directed by your practitioner.

8. Are your products made in the United States?

Yes. Silkie Herbs products are manufactured in the United States using carefully selected herbs and traditional preparation methods. Our formulas are based on Traditional Chinese Medicine principles and family herbal traditions passed down through generations.

9. What makes Silkie Herbs different?

Silkie Herbs combines traditional family herbal knowledge with modern quality standards. Our formulas are designed according to Traditional Chinese Medicine principles rather than simply targeting symptoms.

We focus on identifying underlying patterns of imbalance and selecting formulas that support the body's natural ability to restore balance.

10. Do Chinese herbs always taste bitter?

No. Traditional Chinese herbs contain a wide variety of flavors including sweet, bitter, sour, pungent, and salty. Some formulas may have a stronger herbal taste than others, while many are quite mild.

11. Are Chinese herbs safe?

When used appropriately and according to professional guidance, Chinese herbs have a long history of traditional use. However, like any supplement or medicine, herbs should be used responsibly and according to directions.

Always inform your healthcare provider about any herbs, supplements, or medications you are taking.

12. What is a consultation like?

During a consultation, we review your health history, symptoms, lifestyle, diet, sleep patterns, energy levels, digestion, emotional well-being, and other factors. We may also request tongue photos and additional images when appropriate.

Based on this information, we develop personalized recommendations designed to support your individual needs.

13. Can children and pets use herbal remedies?

Certain herbal formulas may be appropriate for children or pets, but recommendations should always be based on the individual's age, size, health history, and specific needs. Please contact us before administering any herbal product to a child or pet.

14. Do I need to change my diet while taking herbs?

Diet plays an important role in Traditional Chinese Medicine. Depending on your condition, we may recommend specific dietary adjustments to help support your body's healing process and improve results.

15. How do I schedule a consultation?

You can schedule a consultation through our website or contact our team directly. Once scheduled, you will receive instructions on how to prepare, including how to take clear tongue photos and any additional information needed for your appointment.