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Terms of Service
Last Updated: 3/3/2026
Welcome to Silkie Herbs. By accessing or using this website (silkieherbs.com), purchasing products, booking consultations, or using any services provided by Silkie Herbs, you agree to the following Terms of Service. If you do not agree to these terms, please do not use this website.
These terms apply to all visitors, customers, and users of the website.
Our Policies
For more information, please review our additional policies:
View our Return & Refund Policy
View our Privacy Notice
View our Shipping Policy
These policies are incorporated into these Terms of Service.
Website Use
By using this website, you agree that:
• You are at least the age of majority in your state or country of residence.
• You will not use this website for any illegal or unauthorized purpose.
• You will not attempt to interfere with the operation or security of the website.
• You will not misuse, reproduce, copy, or distribute website content without written permission.
Silkie Herbs reserves the right to refuse service to anyone for any reason at any time.
Health and Medical Disclaimer
The information provided on this website is for educational and informational purposes only and is not intended as medical advice.
Silkie Herbs products, services, and consultations are not intended to diagnose, treat, cure, or prevent any disease.
Statements regarding herbal products have not been evaluated by the U.S. Food and Drug Administration.
Information provided by Silkie Herbs should not replace consultation with a qualified medical professional. Always consult your physician or healthcare provider before beginning any herbal, nutritional, or wellness program, especially if you are pregnant, nursing, taking medication, or have an existing medical condition.
Product Disclaimer
Herbal supplements and natural health products may affect individuals differently. Results may vary based on individual health conditions, lifestyle factors, and consistency of use.
Silkie Herbs does not guarantee specific health results from the use of any products.
Products are intended to support general wellness and balance. They are not a substitute for professional medical care.
Customers are responsible for reviewing product ingredients and ensuring that they do not have allergies, sensitivities, or contraindications before using any product.
Health Emergencies
Herbal remedies are intended to support long-term wellness and balance within the body. They are not designed to treat medical emergencies.
If you experience signs of a medical emergency such as chest pain, difficulty breathing, severe pain, or other urgent symptoms, please seek immediate medical attention or visit the nearest emergency room.
Consultations and Health Guidance
Silkie Herbs may provide educational consultations and guidance related to herbal wellness and lifestyle practices.
Consultations are intended for educational purposes only and should not be interpreted as medical diagnosis or treatment.
Clients are responsible for consulting licensed healthcare professionals for medical conditions or medical treatment decisions.
Silkie Herbs practitioners do not prescribe pharmaceutical medications or replace the care of licensed physicians.
No Doctor–Patient Relationship
Use of this website, purchase of products, or participation in consultations does not establish a doctor–patient relationship between the customer and Silkie Herbs or its practitioners.
Information and recommendations provided are intended to support wellness education and should not be interpreted as medical care.
Product Use Responsibility
Customers are responsible for using products according to directions and exercising reasonable judgment regarding their personal health.
Silkie Herbs is not responsible for misuse of products, incorrect dosage, or use of products in combination with medications or medical treatments without professional medical guidance.
Limitation of Liability
To the fullest extent permitted by law, Silkie Herbs and its owners, practitioners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages resulting from:
• Use or misuse of products
• Reliance on information provided on the website
• Participation in consultations
• Website interruptions or errors
• Shipping carrier delays
• Allergic reactions or health responses to products
Use of the website and products is at the customer's own risk.
Chargebacks and Fraud Protection
Customers agree to contact Silkie Herbs directly to resolve any order issues before initiating a payment dispute or chargeback.
Initiating a chargeback without attempting to resolve the issue may result in account restrictions or refusal of future service.
Silkie Herbs reserves the right to refuse service, cancel orders, or restrict purchases in cases of suspected fraud, abuse of policies, or repeated refund requests.
Intellectual Property
All content on this website, including text, graphics, images, product descriptions, educational materials, and branding, is the property of Silkie Herbs and is protected by intellectual property laws.
No content from this website may be copied, reproduced, or distributed without written permission from Silkie Herbs.
Privacy
Your privacy is important to us. We keep your information confidential and do not sell or share personal information with outside organizations.
To allow you to select any of our advisors and switch between them at your discretion, and to ensure quality of service, your information may be accessible to herbal practitioners within the Silkie Herbs practitioner group.
For full details, please review our Privacy Policy.
Agreement to Arbitrate
Any dispute arising from the use of the silkieherbs.com website, including product liability or services provided, shall be resolved through binding arbitration under California law.
By using this website or purchasing products, both parties agree to waive the right to a trial by jury and agree to resolve disputes through arbitration except where California law provides for judicial review of arbitration proceedings.
Mobile Terms of Service
Silkie Herbs
Last updated: Oct. 24, 2023
The Silkie Herbs mobile message service (the "Service") is operated by Silkie Herbs ("Silkie Herbs", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice.
By consenting to Silkie Herbs's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Silkie Herbs through your wireless provider to the mobile number you provided.
Messages may include order updates, alerts, account notifications, promotions, and marketing offers.
Message frequency may vary. Message and data rates may apply.
You may opt out of the service at any time by texting STOP to +18333553594.
For assistance, text HELP to +18333553594 or email contact@silkieherbs.com.
Wireless carriers are not liable for delayed or undelivered messages.
For details about how we collect and use your information, please review our Privacy Policy.
Changes to Terms
Silkie Herbs reserves the right to update, modify, or replace any part of these Terms of Service at any time. Updates will be posted on this page.
Your continued use of the website following any changes constitutes acceptance of those changes.
Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Silkie Herbs
9697 Bolsa Ave
Westminster, CA 92683
United States
Email: contact@silkieherbs.com
Phone: (714) 839-3661